Payment expectations, written plainly.
Fundraze is built for transparent support of early products and causes. Payments are confirmed only when the payment provider confirms them.
Before you support
Review the campaign journey, risks, delivery plan, reward details, and updates before contributing. A pledge supports development and may involve delays or changes.
Reward campaigns
Reward campaigns are all-or-nothing. If a campaign does not reach its goal by the deadline, confirmed pledges are refunded to the original payment method. Once a campaign is funded, refund requests are handled with the maker first, then reviewed against the campaign terms and applicable law.
Donation campaigns
Donations go to the verified fundraiser shown on the campaign page, even if the goal is not reached. They are released in instalments against bills and fund-use reports; medical funds are paid to the hospital where possible. Donations are non-refundable except where required by law or where a transaction is reversed by the payment provider. An 80G receipt is issued only if an organisation holds a valid 80G certificate; individual fundraisers cannot issue 80G receipts.
Help with a payment
For payment questions, contact hello@fundraze.in with your campaign, account email, and receipt number. Never send card numbers, UPI PINs, passwords, or one-time codes by email.
Last updated 5 November 2026 · Questions? hello@fundraze.in